- Address: O.S.B. 43. Cad. No: 37 / B 38070 Melikgazi - KAYSERİ / TURKIYE
- Phone: (90 352) 322 19 77
- Fax: (90 352) 322 19 81
- Web: www.boyser.com.tr
Title: Boyser Repair Services Industry and Trade CO.
Capital: 1,000,000 TL
Total size: 10,000 m2 covered area
Number of employees: 150
Number of branches or affiliates: 17
Description of activity: Boyser provides post-sales services to all products group manufactured by the brands of İstikbal, Bellona, Mondi, Deco Carpet and Accessories. It was joined under a single roof in 2007 with 10,000 m2 of covered space and 140 technical service providers. Serving all around the country through 17 regional centers, 138 expert vehicles and 550 experts, it will continue to be a leader and innovator in the furniture sector's post-sales customer service with a vision of its goals. The company will keep providing quality service in order to create grateful and have happy customers.
In 2009, Boyser completed a project of taking customer calls over mobile hand terminals online. The company also received a TS ISO 10002 Certificate and it will continue to be a leader in post-sales customer service in the furniture sector, providing services in line with its goals.
Boyser is the first company in its sector which has Customer Satisfaction Management System ISO 10002 Certificate, in 2010.
Boyser started to be used SAP MRP system in 2013.